Addressing Provider Professionalism Concerns

• October 15, 2021

How can medical staff leaders address concerns around provider professionalism? In this two-part podcast series, Sharon Beckwith, CEO, MDReview, speaks with Don Lefkowits, MD, FACEP, physician at Denver Health and current president of the Colorado Medical Board, and Sara Cameron, CPMSM, CPCS, Director of Medical Staff Services at Hospital Sisters Health System. Sponsored by MDReview.

In Part 1, they talk about some of the challenges posed by provider professionalism concerns and strategies that the medical staff office can take to handle these delicate situations. They discuss how to track provider professionalism concerns, the key components of professional conduct policies as well as effective use of such policies, and how to enforce employment protections against retaliation when a complaint is made. +Listen

In Part 2, they talk about the steps that medical staff professionals should take when addressing concerns over provider behavior and creating a culture of accountability. They discuss the importance of having a code of conduct and ensuring that providers understand its terms and how to engage providers about their behaviors in a constructive and collegial way. +Listen