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March 13, 2024   

Telehealth Provider Location: Reimbursement Issues

This Bulletin is brought to you by AHLA’s Regulation, Accreditation, and Payment Practice Group.
  • March 13, 2024
  • Theresa Langley , Husch Blackwell LLP
  • Nick Healey , Husch Blackwell LLP

Providers must navigate layers of state laws and payer policies in providing virtual services. From a licensure perspective, the general rule is that a telehealth provider must be licensed in the state where the patient is located, though there are exceptions for temporary travel, public health emergencies, and telehealth registrations. From a payment perspective, however, payers have their own requirements for telehealth services, under which provider location can affect reimbursement. Below is an overview of how various payers handle telehealth provider location.

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