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Dispute Resolution Services

Serving as a Neutral

AHLA arbitrators, mediators, and hearing officers combine health law and health care expertise with the skills and experience needed to resolve even the toughest cases fairly, quickly, and inexpensively.  You can apply to be an arbitrator, a mediator, a hearing officer, or all three.  There is no fee to join or remain on the roster.  To cover its costs, AHLA retains 18% of the amount invoiced and collected on behalf of neutrals for billable time.  Allowable expenses such as travel costs and conference call fees are fully reimbursed.   

Minimum Requirements


14 hours of training through AHLA or another reputable organization.  AHLA's next Health Care Arbitration virtual program is from May 6-9, 2024.  Please join us.


Applicants must complete a 40-hour mediation skills training program from a reputable organization and meet the Criteria for Mediation Roster established by the Dispute Resolution Service Council.       

Hearing Officers

An attorney must have either: (a) served as counsel or as a hearing officer in at least two completed peer review hearings; or (b) completed a peer review hearing officer training course.  Due to the low volume of requests for hearing officers, AHLA is not scheduling additional trainings. 

Promote Your Neutral Services

Please do not describe yourself as "certified" by AHLA.  The Dispute Resolution Service does not certify neutrals. 


View a recording of the January 25 open meeting of the Dispute Resolution Service Council.

Case Management System

AHLA administers arbitrations and mediations through a secure electronic Case Management System.

Access the Portal

Need Help?

If you’re having trouble navigating the case management system or have questions about our services, we have resources available to help:

If these resources do not answer your question, please contact us.  

Contact Us